A. Once orders have been processed, & dispatched to you. Cancellation will be not possible
A. No. If a product is faulty or damaged upon arrival, we encourage you to return the product to courier services at the time of receiving.
A. You can make a free TCL account, just go to tclpakistan.com and click on the “Create an Account” and filled the required information & your account will be created.
A. If you have a TCL Account, you can enjoy
A. They are three payment methods available
A. The order will be received within three to five working days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order. For complete information, please read Shipping Policy
A. By default, the last used shipping address will be saved into your store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
A.After logging into your account, the status of your checkout history can be found under Order History. You can also track the order, go to the home page, click on the Track order
A. You will get an order confirmation email.
A. Please refuse to accept if the parcel is damaged.